Data Protection Policy

Barcelona Minibus Transfers (hereinafter, “Adnan Hussain Begum”), with registered address at [your full address], CIF/NIF ‪+34 627 79 33 43‬, contact email info@barcelonaminibustransfers.com, informs users of its website www.barcelonaminibustransfers.com about its policy regarding the processing and protection of personal data of individuals who voluntarily use its booking forms, contact forms, or simply browse the website.

1. Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD), the data controller is:

2. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • Managing transfer bookings requested through the website.
  • Issuing invoices and complying with legal and tax obligations.
  • Responding to requests for information or contact.
  • Sending marketing communications (only if the user has given explicit consent).
  • Improving user experience through analytics and cookies.

3. Categories of Data Collected

The types of data we may collect include:

  • Identification data: name, surname, email, phone number.
  • Booking details: pick-up location, drop-off location, date and time.
  • Payment details: processed securely through third-party providers (PayPal, Stripe, etc.).
  • Browsing data: IP address, cookies, statistical data.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Performance of a contract (transfer booking).
  • Explicit consent from the user (forms, cookies, marketing communications).
  • Legal obligation (invoicing, taxes).
  • Legitimate interest of the company (improving services, fraud prevention).

5. Data Retention

Personal data will be kept:

  • For as long as the contractual relationship lasts (transfer booking).
  • For the legally required periods for tax and accounting purposes (minimum 5 years).
  • Until the user requests deletion, in the case of marketing communications.

6. Data Sharing and Transfers

We may share personal data only with third parties necessary to provide the service:

  • Partner transport companies.
  • Payment service providers (PayPal, Stripe, etc.).
  • Website hosting and maintenance providers.
  • Public authorities when required by law.

No international data transfers will be carried out unless strictly necessary, and always with appropriate safeguards (EU providers or Standard Contractual Clauses).

7. User Rights

Users have the right to:

  • Access their personal data.
  • Correct inaccurate or incomplete data.
  • Request the deletion of their data (“right to be forgotten”).
  • Restrict or object to data processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise these rights, you may send a written request to:
info@barcelonaminibustransfers.com or by postal mail to [your address].

If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

8. Data Security

The Company applies appropriate technical and organizational measures to guarantee the security of personal data, including:

  • SSL encryption on the website.
  • Restricted access to information.
  • Secure backups.
  • Internal data protection policies for employees and collaborators.

9. Cookies Policy

This website uses first-party and third-party cookies to improve the user experience and analyze traffic. For more information, please consult our Cookie Policy.

10. Changes to the Policy

We reserve the right to update this Data Protection Policy at any time. The updated version will always be available on this page with the date of the last revision.